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First received: February 14, 2025

Clinical Trial: Super-Supporters - Virtual Care Technology Navigators

Study Status: COMPLETED

Recruit Status: COMPLETED

Condition: Telemedicine

Study Type: INTERVENTIONAL


Official Title: Super-Supporters - Specially Trained Staff to Facilitate Virtual Care for Vulnerable Patients and Family Caregivers: A Real-world Implementation and Evaluation Across North and South Carolina

Brief Summary: The Super-Supporter Program is designed to provide pre-visit support to patients who are at risk of not being able to participate in Virtual Care modalities (specifically, Clinical Video Visits).Patient technology navigators (Super-Supporters) will reach out before video visits and help the patient connect more easily and successfully with their providers in Virtual Care appointments.

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