Research Article: Respecting the Patient’s Right to Information in Hospital Wards in Poland – Socio-Economic Determinants of Patients’ Opinions
Abstract:
The availability and quality of medical services are key aspects for the functioning of health care systems with regard to the socio-economic conditions and demographic trends in developed countries. In its numerous publications, the World Health Organization indicates that health care systems should, be ready for a change in the directions of clinical care, and put emphasis on the quality-oriented health care. The World Health Organization defines quality of health care as care that is effective, efficient, integrated, patient-centered, equitable and safe. The extent to which the quality of health care can be described as acceptable depends on the ability of services to meet the needs of users and adapt to the expectations and needs of patients.– According to the guidelines of the World Health Organization, quality in healthcare is defined on many levels and includes areas such as outcome, use of available resources, including economic resources, the way services are organized and the level of patient satisfaction., In health care, quality is defined not only according to material criteria, but also according to sociological and psychological criteria and concepts. In the health care system, quality is assessed on the basis of material, psychological and sociological criteria. It involves the use of all the necessary achievements of satisfy people’s needs, and it means care that is available, accepted, comprehensive, continuous and documented, thus being a confirmation between the criteria of care and the care itself, the effective operation of health care to increase the level of health and satisfaction from healthcare in a population.–The survey of patients’ opinions is an element of patient-centric care, allowing the patient to participate in the treatment process and adjusting units to accreditation standards.,,
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