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Research Article: Customers’ Perception Towards Accountability of Diagnostic Centres: Evidence from India

Date Published: 2023-10-04

Introduction:
Healthcare is one of the most individualized services despite being one of the most expensive, complicated, and widely used services. The sector makes an effort to increase quality and safety, embracing certain crucial high-accountability organization principles. Accountability is essential in an area as sensitive as healthcare. Healthcare quality, cost, and safety are increasingly important in this day and age, and value (quality/cost) and safety are the watchwords of accountability. Every healthcare organization…

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