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Research Article: Empowering Healthcare Through User Feedback: A Multidimensional Analysis of the Knowledge

Date Published: 2023-12-05

Introduction:
Feedback from service users can inform the development of healthcare into a more empowering and participatory direction, as instructed by international regulations and strategies. , Collecting feedback is fundamental in improving and assessing the quality of provided care and thus, it is of interest for healthcare organizations. – Important aspects of the quality can be investigated with systematically collected feedback illustrating, for example, service users’ experiences, perceptions, and satisfaction with the…

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