Research Article: Exploring Predictors of Patient Satisfaction in Dental Services: A Secondary Analysis Study
Introduction:
Public awareness of health is growing; thus, as patients become more informed, their expectations also increase. The term “patient satisfaction” has been used more frequently not just in the healthcare field but also at the community level. Satisfaction is defined as the person’s emotion of pleasure or disappointment after evaluating how well or poorly a product met their expectations. Accordingly, during their healthcare journey, patients’ subjective experience of care, referred to as “patient satisfaction”,…
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