Research Article: Organizational Error Tolerance and Change-Oriented Organizational Citizenship Behavior: Mediating Role of Psychological Empowerment and Moderating Role of Public Service Motivation
Introduction:
The digital economy presents new challenges and opportunities for the public sector, which must constantly adapt to changes in the socioeconomic and technological environment. Innovation is crucial for the public sector to adapt to a changing environment and is a contributing factor to the quality of public services and problem-solving capabilities. Effectively motivating change-oriented organizational citizenship behavior (OCB) among employees in the context of innovation is an important theoretical and practical…
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