Research Article: A career ladder professional development approach to employee engagement for technicians in academic veterinary medicine
Abstract:
Introduction: This qualitative case study explored how a career ladder advancement program, with programmatic changes based on employee input and programmatic evaluation, related to employee engagement among veterinary technicians in a veterinary medical teaching hospital. While research regarding the implementation and outcomes of career ladders exists in multiple healthcare, private industry, and higher education contexts, there is no research pertaining directly to Veterinary Technicians within a revenue-generating organization affiliated with an institution of higher education, limiting the ability to address veterinary technician retention.
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